After your order has been dispatched, we regret to inform you that we are unable to modify or alter the delivery address. However, we are more than willing to provide you with the contact information of your courier so that you can directly communicate with them regarding any necessary changes. Please be aware that certain couriers may impose additional charges for alterations to the delivery address.

Please note that Ritualskart cannot be held accountable for any lost packages once a customer has personally arranged a redirection with a courier company.

You can request returns for most items on Ritualskart.com that are labeled as "returnable" on the product detail page and within the specified 'return window' period. To learn about the "non-returnable" categories and the specific return windows for eligible categories, please refer to the Our Returns policy.

Products that are physically damaged, defective, have missing parts, or differ from their description on the product details page are eligible for return.

Although we strive to maintain adequate stocks of our products, we sometimes experience shortages, especially with popular items and during the holiday season. If you would like to inquire about the availability of a specific product, please contact us by phone or email, and we will make every effort to provide you with a restocking date.

Once we receive your return, we will process your request within 1-3 business days. If you are requesting a refund to your original payment method, please be aware that it may take 3-5 days for your financial institution to clear the funds and deposit them back into your account.